Shipping Information
Free Shipping
Orders to Germany always ship free.
All goods are dispatched from the European Union, ensuring deliveries within the EU remain free of additional customs charges.
Shipping Costs by Region
| Region | Standard | Express | Reduced |
|---|---|---|---|
| Germany | Free | - | €0.00 |
| EU + Norway + Switzerland | €28.00 | - | €15.00 |
| USA / Canada | €70.00 | €100.00 | €30.00 |
| Australia / New Zealand | €100.00 | €130.00 | - |
| Rest of World | €70.00 | €100.00 | - |
Reduced Shipping
Reduced shipping rates apply to orders that do not contain Playfield Protectors or Service Protectors. These larger items require special packaging and shipping.
Delivery Times
- Germany: 1-4 business days (DHL)
- EU + Norway + Switzerland: 3-5 business days (DHL)
- USA / Canada: 15-23 business days (Standard) / 3-5 business days (DHL Express)
- Australia / New Zealand: 20-30 business days (DHL Premium) / 5-7 business days (DHL Express)
- Rest of World: 20-30 business days (DHL Premium) / 10-20 business days (DHL Express)
All specified delivery times are not guaranteed.
Important Notes
- Our products are shipped in flat packaging. Please open the package carefully from the side to avoid damages.
- For deliveries outside the EU, you may need to pay import taxes in your country. We assume no responsibility for import taxes.
- If a package arrives damaged, please refuse delivery.